CapitalOak Appliance Repair (we, us, our) is committed to protecting your privacy and ensuring a safe online experience on our website. This Privacy Policy outlines the data collection, usage, and sharing practices applicable to our website users and service requestors. By using our site and submitting information, you consent to these terms.

Information Collection: We collect personal information that you voluntarily provide when you fill out the call request form, which includes your name, phone number, and email address. This information is used solely to process your requests and communicate with you about your service needs.

Automatic Data Collection: We may collect non-personal browsing data through cookies, web beacons, and similar technologies to improve user experience on our site. These tools help us understand user interactions and enhance our website functionality.

Use of Information: By contacting us via phone or submitting a service request form, you allow CapitalOak Appliance Repair and our partners to contact you for service-related purposes via phone, email, or text. Your information will not be used for any unsolicited promotional purposes without your explicit consent.

Information Sharing: We may share your personal information with our trusted partners to fulfill operational and service requirements. These partners are obligated to comply with industry standard regulations and to use your information solely for the intended purposes.

Legal Agreement: By using our website and services, you agree to waive your right to sue or engage in legal actions beyond direct negotiation concerning disputes related to the website or our services. The maximum compensation for any claims is limited to $100, and each party involved bears their own legal fees and expenses in any dispute resolution.

Security Measures: We employ appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

Opt-Out Option: You may opt out of communications from us or our partners at any time by contacting us at (279) 233-4861. Please note that opting out may affect our ability to provide service-related communications.

Changes to Policy: We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.

Governing Law: This Privacy Policy and any disputes arising from it or from using our website are governed by the laws of the United States.

Contact Us: For any questions or concerns regarding this Privacy Policy, please contact us via the phone number provided above.